Founding Forward Deployed Engineer, AI

About Supermove

Supermove builds software and AI for moving companies. We've raised $30M from Andreessen Horowitz (a16z) and other investors. We started in 2019 as the system that runs a moving business: sales, operations, crews, billing. Today that system runs moving companies across the US, Canada and Australia, from single-location movers to some of the largest van lines and franchise systems in North America.

Now we're putting AI to work on top of it. Our voice agents answer and call leads, book moves, and hand off to a person at the right moment. Autopilot, our agent platform, goes further. It answers questions about the business in plain language, flags what needs attention, and handles work that used to take a person's whole day, from working the inbox to updating jobs.

The role

We're hiring a Founding Forward Deployed Engineer to help build and lead our Forward Deployed Engineering function alongside Supermove's founders.

Our largest customers operate hundreds of locations, with thousands of employees, complex workflows, and multiple systems that need to work together. Getting AI to work reliably inside these businesses is a hard engineering problem. That's where you come in.

You'll work directly with our largest customers to understand how their businesses operate, build and deploy AI solutions, and make sure they deliver real results. This isn't a role where you hand requirements to engineering and wait for someone else to build them. You'll write production code, improve our AI agents, build integrations, and solve technical problems yourself.

You'll also work closely with our product and engineering teams to turn what you learn in the field into improvements to the core platform. The goal isn't to build a different solution for every customer. It's to figure out what works, make it reusable, and help us scale it.

As one of our first Forward Deployed Engineers, you'll work directly alongside the founders to define how this function operates…