Senior Jira Administrator

Responsibilities:

• Administer Jira Cloud: projects (company-managed and team-managed), workflows, issue types, screens, custom fields, schemes, permissions and notifications

• Manage users, groups and access in Atlassian Administration

• Evaluate, configure and support Atlassian Marketplace apps

• Build and maintain Jira Automation rules using triggers, conditions, branching, smart values and webhooks, while keeping execution limits in mind

• Design, implement and support business process automation in Jira Cloud

• Integrate Jira with external systems (CRM, Help Desk, internal services) via Jira Cloud REST API, webhooks and automation platform n8n

• Build and maintain automation workflows: fetching and transforming data, calling APIs and handling errors and retries

• Write and improve scripts in JavaScript/TypeScript or Python for automations and integrations

• Troubleshoot integration issues by analyzing logs, API responses, HTTP status codes, payloads, authentication, permissions and rate limits

• Support, refactor and optimize existing integrations and automations

• Configure and support Jira Service Management Cloud (JSM)

• Document configurations, integrations and automation logic

Requirements:

• 2+ years of hands-on Jira Cloud administration experience

• Solid understanding of Jira Cloud architecture: workflows, schemes, permissions, project roles, custom fields, screens, and the difference between company-managed and team-managed projects

• Practical experience with Jira Automation for Cloud (smart values, branching, webhooks, automation limits)

• Hands-on experience with REST APIs (including Jira Cloud REST API), webhooks, JSON and HTTP requests

• Hands-on experience with at least one low-code automation platform: n8n, Zapier or Make (Integromat)

• Ability to read and write scripts in JavaScript/TypeScript or Python

• Proven experience integrating multiple systems with each other

• Good understanding of API authentication methods: API…