Manager of Reporting & Insights

About Delve Deeper

We're a ~130-person performance media agency built for the subscription-focused nonprofit and mission-driven sector. We run digital fundraising and performance media for organizations like UNICEF, the IRC, and WFP USA, alongside commercial brands. Our clients don't hire us for impressions. They hire us for revenue and return.

We're in the middle of a deliberate shift: from a hero-dependent delivery model to a productized, systematized one. This role is central to that shift.

The Role

We need a technical reporting leader who can also stand in front of a client. Someone who can pull data out of CRMs and media platforms through their APIs, structure it in Google Cloud Platform, build reports on top of it, run the project plan that keeps all of that moving, and then join a client call and answer the hard questions about what the numbers mean.

Today, our Media team speaks to reports and fields most client questions about data. That pulls media strategists away from strategy. This role takes that responsibility over.

You'll become the voice of the Reporting function: the person clients and our own team go to when they have a question about the data, whether it comes from a recurring report or from a one-off request. For us, this is a real change to how we work, and you'll be the one who makes it work.

The role has four core accountabilities. We're hiring for all four. If you're excellent at two of them and uninterested in the others, this isn't the fit.

• Technical Reporting: extract, store, and visualize the data.

• Client Report Communication: where needed, represent Reporting on client calls and answer client questions about data as they come up (focus on data accuracy).

• Project Management: run new report builds and existing-report updates in parallel, on time.

• Team Leadership: lead and develop two Analysts.

Core Accountability 1: Technical Reporting

You will own the full data lifecycle—from extraction to GCP modeling and…